Privacy Policy
Last updated: 29 November 2025
littlies.nz (“we”, “us”, “our”) complies with the New Zealand Privacy Act 2020 (“the Act”) when handling personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use our website or services.
By using littlies.nz, you agree to this Privacy Policy.
1. Changes to This Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on our website and will apply from the date it is published.
2. What Personal Information We Collect
We may collect personal information from you when you:
- Use our website or directory
- Create or update a provider listing
- Contact us via email, phone, or forms
- Register for updates or marketing
- Use any of our services or tools
Personal information we may collect includes:
- Your name and contact details
- Early learning provider information (if you are a provider)
- Billing or payment information (if you purchase services)
- Content you submit (e.g., messages, listing details)
- Website usage data collected via cookies or analytics
We may also receive personal information from authorised third parties or publicly available sources. Where possible, we collect information directly from you.
3. How We Use Your Personal Information
We may use your personal information to:
- Verify your identity
- Provide our services to you
- Manage directory listings and provider accounts
- Respond to enquiries or complaints
- Send updates or marketing (you may opt out at any time)
- Improve our website and user experience
- Process payments and billing
- Conduct anonymised research or statistical analysis
- Protect or enforce our legal rights
- Fulfil any purpose authorised by you or permitted by law
4. When We May Disclose Your Personal Information
We may disclose your personal information to:
- Service providers that support our operations (e.g., hosting, analytics, IT services)
- Other companies within our group (if applicable)
- Regulatory or law enforcement agencies when required by law
- Individuals or organisations you authorise us to share data with
- Third parties for anonymised reporting or research
Some service providers may operate outside New Zealand. This means your personal information may be stored or processed overseas. We take reasonable steps to ensure your information is protected.
We do not sell your personal information.
5. Protecting Your Personal Information
We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, modification, or disclosure. However, no method of online transmission or storage is completely secure.
6. Accessing and Correcting Your Information
You have the right to request access to the personal information we hold about you and to ask for corrections if you believe it is inaccurate. We may require proof of identity before releasing or changing information.
To make a request, please contact us at: hello@littlies.nz
We may charge a reasonable fee for providing copies of your information where allowed by the Act.
7. Internet Use and Cookies
While we take steps to maintain secure internet connections, information transmitted over the internet is done so at your own risk.
Our website uses cookies to recognise your browser, monitor usage, and improve user experience. You may disable cookies in your browser settings, although this may affect some features.
If you follow a link from our website to another site, that site's privacy policy will apply. We recommend reviewing the privacy policy of any external site before providing personal information.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Email: hello@littlies.nz
Contact form: Send us a message